Regional Bank Branch Utility | Flexible Leader & Floater

Bank of the Sierra; Bakersfield (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Bank of the Sierra is seeking a Branch Utility to support multiple branches within the region. This float role will cover Senior Teller, FSR, Branch Operations Supervisor, and Branch Operations Manager duties as needed, ensuring strong customer relationships and regional goals.

The position requires travel within the assigned region, collaboration with the Regional Branch Administrator, and leadership to maintain high employee morale and adherence to company policies.

Qualifications

• 2–4 years related experience and/or training or an equivalent combination of education and experience.
• Banking/credit union branch operations experience preferred.
• Experience with Banking Operations and knowledge of Credit Cards, Debit Cards, Deposits and Loans.

Responsibilities

• Delivers consistently great customer service by promoting accuracy and building relationships.
• Fills in at a branch and completes duties for roles including Financial Services Representatives, Senior Tellers, Branch Supervisors, and Branch Managers.
• Travels to locations within the region and supports projects across the retail network.
• Leads, trains, and mentors retail staff and ensures adherence to policies and procedures.

Skills

Customer service

Leadership

Communication skills

Problem-solving

Training

Education

High School or better

Tools

Microsoft Office

Job description

Bank of the Sierra is seeking a Branch Utility to support multiple branches within the region. This float role will cover Senior Teller, FSR, Branch Operations Supervisor, and Branch Operations Manager duties as needed, ensuring strong customer relationships and regional goals.

The position requires travel within the assigned region, collaboration with the Regional Branch Administrator, and leadership to maintain high employee morale and adherence to company policies.