Floating Branch Banking Consultant – Client Solutions

Flagstar Bank; Florida; On-site; USD 24,000 - 37,000; Full time

Job summary

Flagstar Bank in Pembroke Pines, FL is seeking a Branch Banking Client Consultant II - Float who travels between branches to deliver high-quality financial services. You will resolve client concerns, provide product details, and help clients meet financial goals through conversations with Mortgage and Business Banking partners.

The role emphasizes client management, retention, and introductions to bank partners, with more complex lending interactions and basic investments.

Qualifications

• Minimum education: High School or equivalent.
• 4–5 years customer service and sales experience in financial services.
• Ability to train and mentor others, including products and platform procedures.

Responsibilities

• Sales Performance: Support team efforts to achieve growth targets and acquire new clients; connect clients to the right team member.
• Client Experience: Resolve questions and complaints, provide education, and meet needs with timely, effective service.
• Risk Management: Execute transactions accurately and compliantly.

Skills

Customer service

Sales

Communication

Mentoring

Training others

Education

High School Diploma or GED

Job description

Flagstar Bank in Pembroke Pines, FL is seeking a Branch Banking Client Consultant II - Float who travels between branches to deliver high-quality financial services. You will resolve client concerns, provide product details, and help clients meet financial goals through conversations with Mortgage and Business Banking partners.

The role emphasizes client management, retention, and introductions to bank partners, with more complex lending interactions and basic investments.