Floating Branch Banking Client Advisor II

Flagstar Bank; Farmington (NM); On-site; USD 24,000 - 37,000; Full time

Job summary

Flagstar Bank seeks a Branch Banking Client Consultant II - Float to travel between branches, delivering high-quality financial services and resolving customer needs to meet their financial goals.

You will focus on client management, retention, and introductions to Mortgage and Business Banking partners, with increasing lending and basic investment conversations as part of more complex client discussions.

Qualifications

• Minimum 4–5 years of customer service and sales experience in financial services.
• Ability to train and mentor others on products and procedures.
• Strong client-focused communication and problem solving.

Responsibilities

• Support growth targets by generating client introductions to the right specialists.
• Deliver high-quality client experiences and resolve questions or complaints promptly.
• Process banking transactions accurately while complying with regulations.

Skills

Customer service

Sales

Mentoring

Education

High School Diploma or GED

Job description

Flagstar Bank seeks a Branch Banking Client Consultant II - Float to travel between branches, delivering high-quality financial services and resolving customer needs to meet their financial goals.

You will focus on client management, retention, and introductions to Mortgage and Business Banking partners, with increasing lending and basic investment conversations as part of more complex client discussions.