Float Branch Banking Consultant II — Growth & Service

Flagstar Bank; Novi (MI); On-site; USD 23,000 - 36,000; Full time

Job summary

Flagstar Bank in Novi, MI seeks a Branch Banking Client Consultant II - Float to travel between branches, delivering high-quality financial services and resolving client questions with prompt, professional support. You will focus on client management, retention, and introductions to Mortgage and Business Banking partners to ensure clients access to experts who can help achieve financial goals.

The role includes more complex lending conversations, guidance on product details, and collaboration

Qualifications

• Education level: High School / High School Equivalency (GED, HiSET, TASC) or foreign equivalent.
• 4–5 years customer service and sales experience in financial services.
• Ability to train and mentor others on products and procedures.

Responsibilities

• Support branch sales efforts to meet growth targets in deposits, loans, and non-interest income.
• Deliver positive client experiences by addressing questions, resolving issues, and providing education.
• Execute transactions accurately and compliantly while minimizing losses.

Skills

Customer service

Sales experience

Mentoring

Education

High School or equivalent

Job description

Flagstar Bank in Novi, MI seeks a Branch Banking Client Consultant II - Float to travel between branches, delivering high-quality financial services and resolving client questions with prompt, professional support. You will focus on client management, retention, and introductions to Mortgage and Business Banking partners to ensure clients access to experts who can help achieve financial goals.

The role includes more complex lending conversations, guidance on product details, and collaboration