Floating Branch Banking Client Consultant II

Flagstar Bank; New York (NY); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Benefits

Competitive pay range

Job summary

Flagstar Bank in Brooklyn, NY seeks a Branch Banking Client Consultant II - Float to travel between branches, delivering high-quality financial services and expert product guidance. You will focus on client management, retention, and introductions to specialists in Mortgage and Business Banking to support clients’ financial goals.

The role involves increased lending and basic investment interactions and participation in more complex banking conversations with clients.

Qualifications

• Education level: High School or equivalent.
• 4–5 years customer service and sales experience in financial services.
• Ability to train and mentor others.

Responsibilities

• Assist branches to achieve growth targets in deposits, loans and non-interest income.
• Resolve customer questions and complaints with timely, accurate information.
• Perform compliant and accurate banking transactions and provide risk-aware service.

Skills

Customer service

Sales experience

Mentoring

Digital product knowledge

Education

High School Diploma

Job description

Flagstar Bank in Brooklyn, NY seeks a Branch Banking Client Consultant II - Float to travel between branches, delivering high-quality financial services and expert product guidance. You will focus on client management, retention, and introductions to specialists in Mortgage and Business Banking to support clients’ financial goals.

The role involves increased lending and basic investment interactions and participation in more complex banking conversations with clients.