Floating Assistant Community Director: Elevate Residents

Elmington; Lansing (MI); On-site; USD 48,000 - 72,000; Full time

Job summary

Bedrock Property Management in Michigan seeks a Floating Assistant Community Director to support day-to-day operations, vendor relations, maintenance coordination, and reporting to help meet leasing and financial goals across our communities.

The role requires exceptional communication, organization, leadership, and customer service, with 100% travel to various properties. Join a team committed to resident satisfaction and operating excellence.

Qualifications

• Exceptional verbal and written communication skills to liaise effectively with team members, leadership, and residents.
• Outstanding organizational skills to manage multiple priorities, tasks, and deadlines efficiently.
• A passion for chasing excellence and providing exemplary customer service.

Responsibilities

• Provides exemplary customer service to all residents proactively solving issues, and creating a warm and welcoming environment for all.
• Assists in the financial management of the community by creating required daily and weekly reports.
• Abides by federal fair housing standards and all other applicable laws.
• Develops their professional skills, seeking continual growth and learning from mistakes.
• Embodies company policies and procedures in all interactions.
• Presents a professional image and effectively represents the company to residents, vendors, and owners alike.
• Operates computers and other technological devices on site, including but not limited to security systems, cameras, copiers / scanners / printers.
• Resolves issues in a timely manner with a focus on customer service.
• Drives property performance by participating in resident events, marketing the property, and focusing on resident retention.
• Performs all other duties, as assigned.

Skills

Communication

Organizational skills

Attention to detail

Customer service

Team collaboration

Leadership

Job description

Bedrock Property Management in Michigan seeks a Floating Assistant Community Director to support day-to-day operations, vendor relations, maintenance coordination, and reporting to help meet leasing and financial goals across our communities.

The role requires exceptional communication, organization, leadership, and customer service, with 100% travel to various properties. Join a team committed to resident satisfaction and operating excellence.