Float Teller: Mobile Branch Specialist

M&T Bank; Morristown (VT); On-site; USD 25,000 - 36,000; Full time

Job summary

M&T Bank is seeking a Float Teller in Morrisville, VT. The role focuses on delivering a superior branch customer experience through digital engagement, lobby management, and accurate transaction processing. You will frequently travel to different branches in the area to support staff and ensure smooth operations.

Responsibilities include cash handling, balancing tills, AML/BSA/KYC compliance, and initiating appropriate banking solutions with partners to meet customer needs.

Qualifications

• High school diploma or GED required; customer service experience a plus.
• Strong verbal communication and interpersonal skills are essential.
• Comfort with data entry and basic internet/tech tools.
• Ability to travel between branches as needed and handle cash accurately.

Responsibilities

• Adhere to customer service standards and provide a differentiated experience by understanding customer needs and delivering timely solutions.
• Educate customers through digital demonstrations and identify self-service opportunities.
• Engage in lobby management, greet customers, and address immediate needs.
• Accurately balance and process customer transactions following Bank Policy.
• Take ownership of escalated account services issues until resolution and log complaints correctly.
• Present banking solutions when appropriate and connect customers with the right partner.

Skills

Customer service

Verbal communication

Cash handling

Interpersonal skills

Data entry

Education

High school diploma

GED

Job description

M&T Bank is seeking a Float Teller in Morrisville, VT. The role focuses on delivering a superior branch customer experience through digital engagement, lobby management, and accurate transaction processing. You will frequently travel to different branches in the area to support staff and ensure smooth operations.

Responsibilities include cash handling, balancing tills, AML/BSA/KYC compliance, and initiating appropriate banking solutions with partners to meet customer needs.