Float Teller: Digital Concierge & Branch Support

M&T Bank; Eggertsville (NY); On-site; USD 25,000 - 36,000; Full time

Job summary

M&T Bank in Snyder, New York seeks a Float Teller to enhance branch experiences through transactions, digital demos and proactive service. You will travel between branches in the designated area to support staff and ensure accurate processing of financial activities.

Responsibilities include delivering compliant service, addressing issues promptly, and guiding customers to banking partners for solutions. Requires a HS diploma and customer service exposure.

Qualifications

• High school diploma or GED required.
• 6+ months of customer service, data entry or cash handling experience.
• Ability to travel between branches as needed and communicate clearly.

Responsibilities

• Provide exceptional service by engaging customers and processing transactions accurately.
• Balance cash, assist with digital demonstrations and self-service opportunities.
• Log customer complaints and resolve issues with ownership and follow-up.
• Transition sales opportunities to banking partners and support branch operations.
• Adhere to AML/KYC/BSA requirements and risk controls.

Skills

Verbal communication

Interpersonal skills

Customer service

Time management

Organization

Prioritization

Internet proficiency

Education

High school diploma or GED

Job description

M&T Bank in Snyder, New York seeks a Float Teller to enhance branch experiences through transactions, digital demos and proactive service. You will travel between branches in the designated area to support staff and ensure accurate processing of financial activities.

Responsibilities include delivering compliant service, addressing issues promptly, and guiding customers to banking partners for solutions. Requires a HS diploma and customer service exposure.