Float Teller: Branch-Support & Customer Experience Pro

M&T Bank Corporation; Bristol (CT); On-site; USD 26,000 - 40,000; Full time

Job summary

M&T Bank Corporation is seeking a Float Teller in Bristol, CT to deliver outstanding service while handling a variety of branch transactions and digital engagements. You will travel to different branches within the area to support staff and ensure a seamless customer experience.

The role emphasizes accurate processing, AML/BSA/KYC awareness, and proactive customer coaching on digital tools, with opportunities to contribute to branch operations and customer solutions.

Qualifications

• High school diploma or GED required.
• At least 6 months of customer service experience.
• Experience with data entry and cash handling.
• Willingness to travel between branches as needed.
• Strong verbal and interpersonal skills.

Responsibilities

• Provide exceptional customer service and process transactions accurately.
• Educate customers through digital demonstrations and promote self-service options.
• Greet customers, manage the lobby, and address immediate needs.
• Balance and process transactions following Bank Policy.
• Identify sales opportunities and refer to banking partners.

Skills

Customer service

Data entry

Cash handling

Verbal communication

Education

High school diploma or GED

Job description

M&T Bank Corporation is seeking a Float Teller in Bristol, CT to deliver outstanding service while handling a variety of branch transactions and digital engagements. You will travel to different branches within the area to support staff and ensure a seamless customer experience.

The role emphasizes accurate processing, AML/BSA/KYC awareness, and proactive customer coaching on digital tools, with opportunities to contribute to branch operations and customer solutions.