Float Front Office Admin Support - Dermatology, West Los Angeles

University of California - Los Angeles Health; Los Angeles (CA); On-site; USD 39,000 - 54,000; Full time

Job summary

University of California - Los Angeles Health seeks an administrative and patient care support professional for the Dermatology clinic. You will coordinate patient flow from registration to discharge and manage scheduling via referrals while handling copays and cash per university guidelines.

You will assist in the Ambulatory Care team to ensure smooth outpatient operations across West LA, Santa Monica and Westwood locations, with travel as needed.

Qualifications

• Excellent organizational skills and ability to prioritize assignments.
• Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules.
• Excellent cash handling skills, ensuring co-pay collections and cash drawers are maintained follow University set standards.
• Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center.
• Skill in using a PC with associated programs including Word, Excel, and Email.
• Demonstrate work experience and knowledge with a database computer program.
• Knowledge of major medical insurance plans and types of coverage provided.
• Working knowledge of Care Connectsystem to complete on-line transactions, including appointment scheduling, procedure scheduling, the encounter registration system, hospital lab results and medical reports
• Knowledge of medical terminology.
• Travel to SM and Westwood locations as needed

Responsibilities

• Provide administrative and patient care support to assigned clinic in the Department of Medicine/Division of Dermatology.
• Assist in coordinating patient flow throughout the clinic, from registration to discharge.
• Ensure patients are scheduled via the incoming referrals work queue within established scheduling guidelines.
• Collect copays, deductibles, or fee for services accurately, and follow cash handling guidelines for the closing and deposit of cash drawers.
• Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation
• Travel between our West LA, Santa Monica and Westwood location as needed
• Position starts in the Santa Monica location while awaiting West L.A opening

Skills

Organizational skills

Appointment coordination

Cash handling

Interpersonal communication

PC proficiency (Word, Excel, Email)

Database experience

Medical terminology knowledge

Care Connectsystem familiarity

Travel to SM/Westwood locations

Tools

Care Connectsystem

Word

Excel

Email

Job description

Description

Provide administrative and patient care support to assigned clinic in the Department of Medicine/Division of Dermatology.

• Assist in coordinating patient flow throughout the clinic, from registration to discharge.
• Ensure patients are scheduled via the incoming referrals work queue within established scheduling guidelines.
• Able to collect copays, deductibles, or fee for services accurately, and follow cash handling guidelines for the closing and deposit of cash drawers.
• Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation
• Travel between our West LA, Santa Monica and Westwood location as needed
• Position starts in the Santa Monica location while awaiting West L.A opening

Salary Range: $27.74- $39.36

Qualifications

Required:

• Excellent organizational skills and ability to prioritize assignments.
• Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules.
• Excellent cash handling skills, ensuring co-pay collections and cash drawers are maintained follow University set standards.
• Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center.
• Skill in using a PC with associated programs including Word, Excel, and Email.
• Demonstrate work experience and knowledge with a database computer program.
• Knowledge of major medical insurance plans and types of coverage provided.
• Working knowledge of Care Connectsystem to complete on-line transactions, including appointment scheduling, procedure scheduling, the encounter registration system, hospital lab results and medical reports
• Knowledge of medical terminology.
• Travel to SM and Westwood locations as needed