Float Front Desk Support - Dermatology, Santa Monica

University of California - Los Angeles Health; Santa Monica (CA); On-site; USD 38,000 - 54,000; Full time

Job summary

University of California - Los Angeles Health in Santa Monica, CA seeks an administrative and patient care support specialist for the Dermatology division. You will coordinate patient flow from registration to discharge and ensure referrals are scheduled while collecting copays according to university guidelines.

Strong organizational and interpersonal skills are essential, with proficiency in Word, Excel, Email, and Care Connect system for scheduling and documentation, and a willingness to

Qualifications

• Excellent organizational skills and ability to prioritize assignments.
• Skill in efficiently coordinating appointment making, including transportation arrangements and subspecialty physician schedules.
• Excellent cash handling and copay collection following university standards.
• Strong interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services.
• Proficient with a PC and programs including Word, Excel, and Email.
• Experience with a database program and knowledge of major medical insurance plans.
• Working knowledge of Care Connect system for online transactions and scheduling.
• Knowledge of medical terminology.
• Willingness to travel to local Dermatology clinic locations.

Responsibilities

• Provide administrative and patient care support to the assigned clinic.
• Coordinate patient flow from registration to discharge.
• Ensure referrals are scheduled via the incoming referrals work queue within guidelines.
• Collect copays, deductibles, or fees and handle cash per guidelines.
• Collaborate with ambulatory care team to maintain smooth outpatient flow and patient satisfaction.
• Travel between local Dermatology clinic locations as needed.

Skills

Organizational skills

Appointment scheduling

Cash handling

Interpersonal communication

Microsoft Word

Microsoft Excel

Email

Care Connect system

Medical terminology

Travel between clinics

Tools

Word

Excel

Email

Care Connect system

Database programs

Job description

Description

Provide administrative and patient care support to assigned clinic in the Department of Medicine/Division of Dermatology.

• Assist in coordinating patient flow throughout the clinic, from registration to discharge.
• Ensure patients are scheduled via the incoming referrals work queue within established scheduling guidelines.
• Able to collect copays, deductibles, or fee for services accurately, and follow cash handling guidelines for the closing and deposit of cash drawers.
• Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation
• Travel between our local Dermatology clinic location as needed

Salary Range: $27.74- $39.36

Qualifications

• Excellent organizational skills and ability to prioritize assignments.
• Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules.
• Excellent cash handling skills, ensuring co-pay collections and cash drawers are maintained follow University set standards.
• Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center.
• Skill in using a PC with associated programs including Word, Excel, and Email.
• Demonstrate work experience and knowledge with a database computer program.
• Knowledge of major medical insurance plans and types of coverage provided.
• Working knowledge of Care Connectsystem to complete on-line transactions, including appointment scheduling, procedure scheduling, the encounter registration system, hospital lab results and medical reports
• Knowledge of medical terminology.
• Travel to local Dermatology clinic locations as needed