Front Office Admin Support- Westside Primary Care

UCLA Health; Los Angeles (CA); Presencial; USD 38.000 - 54.000; Jornada completa

Descripción de la vacante

UCLA Health in Los Angeles seeks a front office administrative support staff member for its Westside Primary clinic. You will provide administrative and patient care support, assist in coordinating patient flow from registration to discharge, and work as part of the ambulatory care team to ensure smooth outpatient operations.

The role requires strong communication, organization, and scheduling skills, with familiarity with Word, Excel, and email.

Formación

• Ability to communicate professionally and effectively with physicians and staff in a high volume setting.
• Excellent organizational skills and ability to prioritize assignments.
• Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules.
• Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center.
• Knowledge of major medical insurance plans and types of coverage provided.
• Knowledge of medical terminology.

Responsabilidades

• Provide administrative and patient care support to assigned clinic in the UCLA Health Community Clinics.
• Coordinate patient flow throughout the clinic, from registration to discharge.
• Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.
• Serve as a liaison between patients and providers, coordinating care and responding to messages as needed.

Conocimientos

Communication

Organizational skills

Appointment scheduling

Customer service

Microsoft Word

Microsoft Excel

Email management

Herramientas

Word

Excel

Email

Descripción del empleo

Work Schedule

Monday - Friday 8:30am - 5:30pm

• Salary Range: $27.74 - 39.36 Hourly

Indefinite

Primary Duties and Responsibilities

As a front office admin support staff you will Provide administrative and patient care support to assigned clinic in the UCLA Health Community Clinics. Assist in coordinating patient flow throughout the clinic, from registration to discharge. Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.

Westside Primary relies on experienced administrative staff to facilitate patient access, provider support, communication and management of complex scheduling and workflow processes. The Front office staff serve as a critical liaison between patients, providers with assistance in coordinating care and services by responding expeditious to in-basket messages, contacting no-shows, prepping pre-ops, scrubbing DAR and prepping chart to ensure the provider has all information required to efficiently assist patients.

• Salary Range: $27.74-$39.36

Job Qualifications

Required:

• Ability to communicate professionally and effectively with physicians and staff in a high volume setting
• Excellent organizational skills and ability to prioritize assignments
• Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules
• Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center

Preferred:

• Skill in using a PC with associated programs including Word, Excel, and Email
• Skill in demonstrating work experience with a database computer program
• Knowledge of major medical insurance plans and types of coverage provided
• Knowledge of medical terminology

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. Current/former UC employees are subject to a personnel file review.