Front Office Admin Support - Oncology Float Pool, Los Angeles

University of California - Los Angeles Health; Santa Monica (CA); On-site; USD 38,000 - 54,000; Full time

Job summary

UCLA Health Community Clinics in Santa Monica seeks an administrative and patient care support teammate. You will coordinate patient flow from registration to discharge and work with the Ambulatory Care clinic team to ensure smooth outpatient operations that enhance patient satisfaction.

The role requires strong communication, organization, and scheduling skills; travel to UCLA Health locations as needed; and flexibility to work various days and shifts.

Qualifications

• Ability to communicate professionally with physicians and staff in a high volume setting.
• Excellent organizational skills and ability to prioritize assignments.
• Efficiently facilitate appointment making including transportation and maintain sub-specialty physician schedules.
• Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center.
• Ability to travel to various UCLA Health locations.
• Availability to work various days/shifts.

Responsibilities

• Provide administrative and patient care support to assigned clinic.
• Coordinate patient flow from registration to discharge.
• Assist Ambulatory Care clinic team to ensure smooth outpatient flow and patient satisfaction.

Skills

Professional communication

Organization

Appointment scheduling

Interpersonal skills

Travel flexibility

Shift availability

Job description

Description

In this role, you will provide administrative and patient care support to assigned clinic in the UCLA Health Community Clinics. Assist in coordinating patient flow throughout the clinic, from registration to discharge. Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.

Salary range: $27.74/hr - $39.36/hr

Qualifications

Required:

• Ability to communicate professionally and effectively with physicians and staff in a high volume setting
• Excellent organizational skills and ability to prioritize assignments
• Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules
• Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center
• Ability to travel to various UCLA Health locations.
• Availability to work various days/shifts.

Preferred:

• Skill in using a PC with associated programs including Word, Excel, and Email
• Skill in demonstrating work experience with a database computer program
• Knowledge of major medical insurance plans and types of coverage provided
• Knowledge of medical terminology