Float-Between Clinics Front Desk Administrator - Patient-Focused

ERW Physical Therapy; North Augusta (GA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

401K with employer match up to 6%

Paid holidays and time off

Full-time benefits starting at 30 hrs

Company-paid employee life insurance

Voluntary life insurance options

Disability options

Employee assistance program

Job summary

ERW Physical Therapy is seeking a Front Desk Administrator to float between Evans, Grovetown, and surrounding clinics. You will greet patients, process check-ins/outs, collect co-pays, and manage appointment schedules to ensure smooth daily operations.

The role also involves facilitating new therapy referrals, coordinating with staff and external agencies, and ensuring timely care for new patients while helping maintain clinic productivity and patient satisfaction.

Qualifications

• Reliable, punctual, and customer-focused at the front desk.
• Proficient in Word, Excel, and Outlook.
• Strong organizational skills and ability to multitask under pressure.
• Excellent interpersonal and communication skills with patients and staff.
• Typing speed of at least 50 words per minute.

Responsibilities

• Greet patients, handle check-ins/outs, collect co-pays, and manage appointment schedules.
• Coordinate new therapy referrals and liaise with staff and external agencies for timely care.
• Allocate visits efficiently to maintain staff productivity and serve as a liaison with administrators.

Skills

MS Office

Customer service

Interpersonal skills

Organizational skills

Communication

Typing 50 wpm

Driver's license

Reliable vehicle

Education

High School Diploma

Some college/healthcare tech training

Tools

MS Office suite

Job description

ERW Physical Therapy is seeking a Front Desk Administrator to float between Evans, Grovetown, and surrounding clinics. You will greet patients, process check-ins/outs, collect co-pays, and manage appointment schedules to ensure smooth daily operations.

The role also involves facilitating new therapy referrals, coordinating with staff and external agencies, and ensuring timely care for new patients while helping maintain clinic productivity and patient satisfaction.