Job Posting Title Front Desk Administrator - Float

ERW Physical Therapy; North Augusta (GA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

401K with employer match up to 6%

Paid holidays and time off

Full-time benefits starting at 30 hrs

Company-paid employee life insurance

Voluntary life insurance options

Disability options

Employee assistance program

Job summary

ERW Physical Therapy is seeking a Front Desk Administrator to float between Evans, Grovetown, and surrounding clinics. You will greet patients, process check-ins/outs, collect co-pays, and manage appointment schedules to ensure smooth daily operations.

The role also involves facilitating new therapy referrals, coordinating with staff and external agencies, and ensuring timely care for new patients while helping maintain clinic productivity and patient satisfaction.

Qualifications

• Reliable, punctual, and customer-focused at the front desk.
• Proficient in Word, Excel, and Outlook.
• Strong organizational skills and ability to multitask under pressure.
• Excellent interpersonal and communication skills with patients and staff.
• Typing speed of at least 50 words per minute.

Responsibilities

• Greet patients, handle check-ins/outs, collect co-pays, and manage appointment schedules.
• Coordinate new therapy referrals and liaise with staff and external agencies for timely care.
• Allocate visits efficiently to maintain staff productivity and serve as a liaison with administrators.

Skills

MS Office

Customer service

Interpersonal skills

Organizational skills

Communication

Typing 50 wpm

Driver's license

Reliable vehicle

Education

High School Diploma

Some college/healthcare tech training

Tools

MS Office suite

Job description

JOIN OUR TEAM

Front Desk Administrator - Float Opportunity in Evans, GA

Are you passionate about providing exceptional patient care and being part of a cohesive, reputable team?

Company Story

ERW Physical Therapy and Wellness, an outpatient physical therapist-owned private practice, has been delivering outstanding physical therapy services since 2002. We've expanded across multiple clinics and partnerships in Georgia, including Evans, Grovetown, South Augusta, and Thomson.

About Us:

• Unity in Action: Our collaborative team of therapy professionals is dedicated to collective success.

• Patient-Centric Approach: Our patients are our priority. We treat each individual with personalized care in a warm and friendly environment.

Job Overview & Work Site

Position Overview:

• This position will float between mutiple clinics, as needed

• Greet patients warmly, handle check-ins/outs, collect co-pays, and manage appointment schedules.

• Facilitate new therapy referrals, coordinate with staff and agencies, and ensure timely care for new patients.

• Maintain staff productivity by efficiently allocating visits and serving as a liaison with administrators.

Benefits

We offer a comprehensive benefits package for Full-Time Employees:

• Medical/Dental/Vision insurance

• 401K with 50% employer match up to 6% per check

• Paid holidays and time off

• Full-time benefits starting at 30 hours per week

• Company-paid employee life insurance

• Voluntary life insurance options

• Short and long-term disability options

• Employee assistance program, including mental health services

License & Experience

Required Skills:

• Reliable, personal vehicle and a drivers license

• Proficiency in Microsoft Office (Word, Excel, Outlook)

• Strong organization and adaptability to handle diverse tasks, stress, and deadlines

• Excellent interpersonal, communication, and customer service skills

• Detail-oriented nature with proficient typing skills (at least 50wpm)

Qualifications & Experience:

• High school graduate (some college or healthcare technical schooling preferred)

• 1-2 years of front office experience

• Previous exposure in a healthcare setting is advantageous

• Self-motivated team player with proactive work attitude, requiring minimal supervision

Max USD $18.00/Hr.