Flight Operations Administrative Assistant

American Airlines; Miami Beach (FL); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Travel perks

Health benefits

Wellness programs

401(k) program

Employee assistance program

Pet insurance

Discounts on hotels

Discounts on cars

Discounts on cruises

Job summary

American Airlines in Miami seeks an energetic administrative professional to support the Flight Team within the Integrated Operations Division. You will tackle clerical tasks, assist pilots with operational and personnel matters, and handle phones, badge applications, and payroll-related processes.

The role emphasizes accurate records, MS Office proficiency, and coordination across security and airport authorities, with opportunities to grow within a global airline network.

Qualifications

• High School diploma or GED equivalency.
• Must fulfill FAA background checks to qualify for SIDA access where applicable.
• Must be able to obtain airport authority and/or US Customs security badges where applicable.
• Typing speed of 25–49 WPM and proficiency with Microsoft Office (Word, Excel, Outlook).
• Ability to use PowerPoint and SAP.

Responsibilities

• Assists pilots with operational, administrative and personnel matters.
• Answers phones, handles general questions and walk-in traffic.
• Issues parking tags and completes AOA badge applications.
• Processes payroll transactions for all Military, LTD, unpaid leave and resignations/retirements.
• Maintains personnel records for pilots transferring in or out of the base.
• Maintains loaner iPads and Jeppesens; inventories and orders office supplies via Smart Buy.
• Maintains detailed data files in Excel.

Skills

Typing 25-49 WPM

Education

High School diploma or GED

Tools

PowerPoint

SAP

Microsoft Office

Job description

American Airlines in Miami seeks an energetic administrative professional to support the Flight Team within the Integrated Operations Division. You will tackle clerical tasks, assist pilots with operational and personnel matters, and handle phones, badge applications, and payroll-related processes.

The role emphasizes accurate records, MS Office proficiency, and coordination across security and airport authorities, with opportunities to grow within a global airline network.