Staff Assistant I, Flight

American Airlines; Miami Beach (FL); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Travel perks

Health benefits

Wellness programs

401(k) program

Employee assistance program

Pet insurance

Discounts on hotels

Discounts on cars

Discounts on cruises

Job summary

American Airlines in Miami seeks an energetic administrative professional to support the Flight Team within the Integrated Operations Division. You will tackle clerical tasks, assist pilots with operational and personnel matters, and handle phones, badge applications, and payroll-related processes.

The role emphasizes accurate records, MS Office proficiency, and coordination across security and airport authorities, with opportunities to grow within a global airline network.

Qualifications

• High School diploma or GED equivalency.
• Must fulfill FAA background checks to qualify for SIDA access where applicable.
• Must be able to obtain airport authority and/or US Customs security badges where applicable.
• Typing speed of 25–49 WPM and proficiency with Microsoft Office (Word, Excel, Outlook).
• Ability to use PowerPoint and SAP.

Responsibilities

• Assists pilots with operational, administrative and personnel matters.
• Answers phones, handles general questions and walk-in traffic.
• Issues parking tags and completes AOA badge applications.
• Processes payroll transactions for all Military, LTD, unpaid leave and resignations/retirements.
• Maintains personnel records for pilots transferring in or out of the base.
• Maintains loaner iPads and Jeppesens; inventories and orders office supplies via Smart Buy.
• Maintains detailed data files in Excel.

Skills

Typing 25-49 WPM

Education

High School diploma or GED

Tools

PowerPoint

SAP

Microsoft Office

Job description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• This job is a member of the Flight Team within the Integrated Operations Division.
• Responsible for providing clerical support for the Flight Management Staff.

What You'll Do

• Assists pilots with operational, administrative and personnel matters
• Answers phones, general questions and assists with walk-in traffic
• Issues parking tags and completing AOA badge applications
• Processes payroll transactions for all Military, LTD, Unpaid sick leaves as well as resignations/retirements
• Ensures all personnel records are processed for each pilot who transfers into or out of the base
• Maintains Loaner iPads and Jeppesens. Inventories and orders operational and office supplies via Smart Buy
• Maintains detailed data files in Excel

Minimum Qualifications- Education & Prior Job Experience

• High School diploma or GED equivalency
• Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
• Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable

Preferred Qualifications- Education & Prior Job Experience

• N/A

Skills, Licenses & Certifications

• Minimum typing skill of 25 to 49 W.P.M.
• Knowledge of Microsoft Office to include Word, Excel, Outlook, etc.
• Ability to use Power Point and SAP

What You'll Get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.