Flight Operations Admin Specialist

American Airlines; Miami (FL); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Travel perks

Health benefits

Wellness programs

401(k)

Job summary

American Airlines is seeking a detail-oriented administrative support specialist within the Flight Team of the Integrated Operations Division in Miami. You will assist pilots with operational and personnel matters, answer phones, manage badges and payroll, and maintain critical records and office supplies.

The role emphasizes accuracy in Excel data management and frontline support for flight operations, with opportunities to grow within a global network.

Qualifications

• High school diploma or GED required.
• Must pass FAA background checks for SIDA access if applicable.
• Able to secure airport security badges if applicable.

Responsibilities

• Assist pilots with operational, administrative and personnel matters.
• Answer phones, handle general inquiries and assist walk-in traffic.
• Issue parking tags and complete AOA badge applications.
• Process payroll transactions for Military, LTD, unpaid sick leaves and resignations/retirements.
• Ensure personnel records are updated for pilots transferring in/out of base.
• Maintain loaner iPads and Jenppesen data; order supplies via Smart Buy.
• Maintain detailed data files in Excel.

Skills

Typing 25–49 WPM

Microsoft Office (Word, Excel, Outlook

PowerPoint

Education

High School diploma or GED

Tools

SAP

Job description

American Airlines is seeking a detail-oriented administrative support specialist within the Flight Team of the Integrated Operations Division in Miami. You will assist pilots with operational and personnel matters, answer phones, manage badges and payroll, and maintain critical records and office supplies.

The role emphasizes accuracy in Excel data management and frontline support for flight operations, with opportunities to grow within a global network.