Administrative Coordinator, Workforce Operations

American Airlines Inc.; Fort Worth (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Travel perks

Health benefits

Wellness programs

401(k)

Discounts

Job summary

American Airlines Inc. is seeking an administrative specialist to support the Workforce Administration team in the Technical Operations Division.

You will handle payroll processing, headcount reporting, and time-and-attendance tasks, while ensuring confidential handling of payroll data and internal communications. The role involves collaboration in a fast-paced office setting, greeting visitors, managing supplies, and coordinating access to systems.

Qualifications

• High School diploma or GED equivalent.
• Prior administrative experience.
• Prior experience with Microsoft Office software including Word, Excel, PowerPoint etc.
• Minimum of 1 year experience in an office setting.
• Associate’s degree or equivalent work experience.
• Knowledge of workforce collective bargaining agreements (IAM/TWU).
• Broad understanding of Workbrain or other time and attendance applications.
• Ability to prepare correspondence and format reports.
• Ability to maintain confidentiality with payroll data and personal information.
• Ability to prioritize and organize work functions effectively.
• Ability to exercise good judgement under time constraints with professionalism.

Responsibilities

• Prepare and maintain department reports, including weekly headcount and daily manning.
• Process payroll using Workbrain system, including time coding and shift schedules.
• Handle overtime, field trips, and shift swaps per bargaining agreement and Workbrain.
• Process vacation changes per leadership directions and Workbrain rules.
• Provide excellent service to internal customers via phone, email, and in person.
• Greet and direct team members and visitors.
• Maintain office supplies and initiate supply orders.
• Submit transactions for system access and permissions.
• Sort, track and file data and correspondence.
• Process time-sensitive requests and respond to leadership inquiries.

Skills

Office administration

Payroll processing

MS Office proficiency

Confidentiality

Communication

Education

High School diploma or GED

Associate’s degree or equivalent

Tools

Workbrain

Microsoft Office

Job description

American Airlines Inc. is seeking an administrative specialist to support the Workforce Administration team in the Technical Operations Division.

You will handle payroll processing, headcount reporting, and time-and-attendance tasks, while ensuring confidential handling of payroll data and internal communications. The role involves collaboration in a fast-paced office setting, greeting visitors, managing supplies, and coordinating access to systems.