Flexible Schedule Server — Guest Experience Pro

Applebee's Neighborhood Grill + Bar; Howell (MI); On-site; USD 12,000 - 21,000; Full time

Job summary

The Applebee’s server position at Applebee’s Neighborhood Grill + Bar in Howell, MI invites you to Delight our Guests by exceeding expectations while serving food and beverages in a courteous, timely manner following Applebee’s Service Steps. You will foster a team-oriented culture aligned with our Core Values.

Primary duties include greeting guests, describing the menu, taking orders in POS, delivering with the TEAM system, pre-bus, collecting payments, and maintaining a clean, safe dining

Qualifications

• Excellent customer service skills and the ability to exceed guests’ expectations.
• Ability to work efficiently in a fast-paced environment.
• Good attitude toward teamwork.
• Strong work ethic, with a willingness to take initiative.
• Confident, outgoing demeanor.
• Flexibility to work a variable schedule, including evenings and weekends.
• Ability to be mobile for a minimum of 4 hours, bend, stoop and lift up to 20 pounds.

Responsibilities

• Greets guests and interacts with every guest to create a friendly upbeat work environment.
• Familiarize guests with the menu and make appropriate suggestions when requested.
• Take guests orders and input them correctly in the POS using the write, repeat and review rule.
• Serve food and beverages using the Applebee’s TEAM delivery system.
• Pre bus table and sweep the surrounding area to keep it clean and comfortable.
• Collect payment from customers in a timely manner using the QR code or POS.
• Completes daily cleaning work tasks and maintains a clean and safe working environment.
• Anticipate guests' needs in order to facilitate an enjoyable dining experience.

Skills

Customer service

Teamwork

Fast-paced environment

Flexibility

Lead with initiative

Tools

POS system

QR code payments

Job description

The Applebee’s server position at Applebee’s Neighborhood Grill + Bar in Howell, MI invites you to Delight our Guests by exceeding expectations while serving food and beverages in a courteous, timely manner following Applebee’s Service Steps. You will foster a team-oriented culture aligned with our Core Values.

Primary duties include greeting guests, describing the menu, taking orders in POS, delivering with the TEAM system, pre-bus, collecting payments, and maintaining a clean, safe dining