Dynamic Guest Experience Server

Applebee's Neighborhood Grill + Bar; Kalamazoo (MI); On-site; USD 24,000 - 32,000; Full time

Job summary

Applebee's Neighborhood Grill + Bar in Kalamazoo, MI is seeking a friendly server to deliver food and beverages with warmth and efficiency, following Applebee’s service steps and promises. The Server will greet guests, explain menu items, and ensure a timely, enjoyable dining experience.

Join a fast-paced team, flexible schedule including evenings and weekends, and contribute to a welcoming environment while maintaining high cleanliness standards and POS accuracy.

Qualifications

• Excellent customer service skills.
• Ability to work efficiently in a fast-paced environment.
• Good attitude toward teamwork.
• Strong work ethic, with a willingness to take initiative.
• Confident, outgoing demeanor.

Responsibilities

• Greets guests and interacts with every guest to create a friendly upbeat work environment
• Familiarize guests with the menu and make appropriate suggestions when requested
• Take guests orders and input them correctly in the POS using the write, repeat and review rule
• Serve food and beverages using the Applebee’s TEAM delivery system
• Pre bus table and sweep the surrounding area to keep it clean and comfortable
• Collect payment from customers in a timely manner using the QR code or POS
• Completes daily cleaning work tasks and maintains a clean and safe working environment
• Anticipate guests' needs in order to facilitate an enjoyable dining experience

Skills

Customer service

Fast-paced

Teamwork

Initiative

Flexibility

Job description

Applebee's Neighborhood Grill + Bar in Kalamazoo, MI is seeking a friendly server to deliver food and beverages with warmth and efficiency, following Applebee’s service steps and promises. The Server will greet guests, explain menu items, and ensure a timely, enjoyable dining experience.

Join a fast-paced team, flexible schedule including evenings and weekends, and contribute to a welcoming environment while maintaining high cleanliness standards and POS accuracy.