Guest-First Server | Flexible Hours

Applebee's Neighborhood Grill + Bar

Big Rapids (MI)

On-site

USD 17,000 - 25,000

Full time

6 hours ago

Be an early applicant

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Job summary

Applebee’s Neighborhood Grill + Bar is seeking a server to delight guests by exceeding expectations and delivering food and beverages with courtesy and timeliness. The role emphasizes adherence to Applebee’s service steps, a guest-centric mindset, and a team-oriented environment.

Responsibilities include greeting guests, menu guidance, taking orders, serving, busing, handling payments, and maintaining cleanliness.

Qualifications

Excellent customer service skills and the ability to exceed guests’ expectations.
Ability to work efficiently in a fast-paced environment.
Good attitude toward teamwork.
Strong work ethic, with a willingness to take initiative.
Confident, outgoing demeanor.
Flexibility to work a variable schedule, including evenings and weekends.
Ability to be mobile for a minimum of 4 hours, bend, stoop and lift up to 20 pounds.

Responsibilities

Greets guests and interacts with every guest to create a friendly upbeat work environment.
Familiarize guests with the menu and make appropriate suggestions when requested.
Take guests orders and input them correctly in the POS using the write, repeat and review rule.
Serve food and beverages using the Applebee’s TEAM delivery system.
Pre bus table and sweep the surrounding area to keep it clean and comfortable.
Collect payment from customers in a timely manner using the QR code or POS.
Completes daily cleaning work tasks and maintains a clean and safe working environment.
Anticipate guests' needs in order to facilitate an enjoyable dining experience.