Guest-Focused Server: Fast-Paced Dining & Team Spirit

Applebee's Neighborhood Grill + Bar; Jackson (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

Applebee’s Neighborhood Grill + Bar is seeking a server who will Delight our Guests by Exceeding Expectation by serving food and beverages to guests in a courteous and timely manner, following Applebee’s Basic Service Steps and the Service Promise.

You will greet guests, familiarize them with the menu, take orders in the POS, serve meals with the TEAM delivery system, and keep the dining area clean and welcoming while anticipating guests’ needs in a fast-paced environment.

Qualifications

• Excellent customer service skills and the ability to exceed guests’ expectations.
• Ability to work efficiently in a fast-paced environment.
• Good attitude toward teamwork.
• Strong work ethic, with a willingness to take initiative.
• Confident, outgoing demeanor.
• Flexibility to work a variable schedule, including evenings and weekends.
• Ability to be mobile for a minimum of 4 hours, bend, stoop and lift up to 20 pounds.

Responsibilities

• Greets guests and interacts with every guest to create a friendly upbeat work environment
• Familiarize guests with the menu and make appropriate suggestions when requested
• Take guests orders and input them correctly in the POS using the write, repeat and review rule
• Serve food and beverages using the Applebee’s TEAM delivery system
• Pre bus table and sweep the surrounding area to keep it clean and comfortable
• Collect payment from customers in a timely manner using the QR code or POS
• Completes daily cleaning work tasks and maintains a clean and safe working environment
• Anticipate guests' needs in order to facilitate an enjoyable dining experience

Skills

Customer service

Teamwork

Fast-paced environment

Flexible schedule

Guest engagement

Professionalism

Job description

Applebee’s Neighborhood Grill + Bar is seeking a server who will Delight our Guests by Exceeding Expectation by serving food and beverages to guests in a courteous and timely manner, following Applebee’s Basic Service Steps and the Service Promise.

You will greet guests, familiarize them with the menu, take orders in the POS, serve meals with the TEAM delivery system, and keep the dining area clean and welcoming while anticipating guests’ needs in a fast-paced environment.