Guest Experience Server - Flexible Evenings & Weekends

Applebee's Neighborhood Grill + Bar; Grand Rapids (MI); On-site; USD 34,385,000 - 63,039,000; Part time

Job summary

Applebee’s Neighborhood Grill + Bar in Grand Rapids, MI is seeking an energetic server to greet guests, explain the menu, take orders, and deliver meals with courteous, timely service. You will assist with maintaining a clean dining area and ensuring guest satisfaction.

The role requires flexibility to work evenings and weekends in a fast-paced environment, with a focus on teamwork and excellent communication to exceed guest expectations.

Qualifications

• The role requires excellent customer service and the ability to exceed guests’ expectations.
• Experience working in a fast-paced restaurant is preferred.
• Strong teamwork and a positive attitude are essential.

Responsibilities

• Greet guests and create a friendly, upbeat environment.
• Familiarize guests with the menu and suggest items when asked.
• Take orders and input them correctly in the POS system.
• Serve food and beverages using the Applebee’s service system.
• Pre-bus tables and keep the area clean and comfortable.
• Collect payment from customers in a timely manner using POS or QR code.
• Assist with daily cleaning tasks and maintain a safe work area.
• Anticipate guests’ needs to enhance the dining experience.

Skills

Customer service

Teamwork

Flexible schedule

Fast-paced environment

Communication

Job description

Applebee’s Neighborhood Grill + Bar in Grand Rapids, MI is seeking an energetic server to greet guests, explain the menu, take orders, and deliver meals with courteous, timely service. You will assist with maintaining a clean dining area and ensuring guest satisfaction.

The role requires flexibility to work evenings and weekends in a fast-paced environment, with a focus on teamwork and excellent communication to exceed guest expectations.