Guest-Centric Server: Flexible Schedule in Fast Dining

Applebee's Neighborhood Grill + Bar; Portage (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

Applebee’s Neighborhood Grill + Bar in Portage, MI seeks a friendly server to delight guests by serving food and drinks with punctuality and courtesy. You will greet guests, guide menu choices, take orders, and use the POS system accurately to ensure smooth service.

Flexibility to work evenings and weekends is required, with a focus on teamwork, reliability, and customer-first attitude. Physical ability to lift up to 20 lbs and be mobile for long shifts is needed.

Qualifications

• Excellent customer service skills and the ability to exceed guests’ expectations.
• Ability to work efficiently in a fast-paced environment.
• Good attitude toward teamwork.
• Strong work ethic, with a willingness to take initiative.
• Confident, outgoing demeanor.
• Flexibility to work a variable schedule, including evenings and weekends.
• Ability to be mobile for a minimum of 4 hours, bend, stoop and lift up to 20 pounds.

Responsibilities

• Greets guests and interacts with every guest to create a friendly upbeat work environment.
• Familiarize guests with the menu and make appropriate suggestions when requested.
• Take guests orders and input them correctly in the POS using the write, repeat and review rule.
• Serve food and beverages using the Applebee’s TEAM delivery system.
• Pre bus table and sweep the surrounding area to keep it clean and comfortable.
• Collect payment from customers in a timely manner using the QR code or POS.
• Completes daily cleaning work tasks and maintains a clean and safe working environment.
• Anticipate guests' needs in order to facilitate an enjoyable dining experience.

Skills

Excellent customer service

Fast-paced environment

Teamwork

Strong work ethic

Confident, outgoing demeanor

Flexibility to work evenings/weekends

Mobility 4 hours, lift up to 20 lbs

Job description

Applebee’s Neighborhood Grill + Bar in Portage, MI seeks a friendly server to delight guests by serving food and drinks with punctuality and courtesy. You will greet guests, guide menu choices, take orders, and use the POS system accurately to ensure smooth service.

Flexibility to work evenings and weekends is required, with a focus on teamwork, reliability, and customer-first attitude. Physical ability to lift up to 20 lbs and be mobile for long shifts is needed.