Flexible Schedule Luxury Retail Sales Support

kate spade new york; Central Valley (NY); On-site; USD 31,000 - 45,000; Full time

Job summary

Coach seeks a Sales Support Associate to help drive store success with warm, professional customer interactions and efficient cash wrap. You will assist with stock, shipments, and merchandising while upholding brand standards in a luxury retail setting.

The role requires strong English communication, 1+ year retail experience, and solid familiarity with POS systems and basic computer tasks. Flexibility for peak periods and weekends is expected.

Qualifications

• 1+ year retail experience, preferably in luxury or fashion environment.
• Strong English communication and interpersonal skills.
• Experience with cash handling, POS transactions, and basic computer use.

Responsibilities

• Welcome clients professionally and anticipate needs.
• Represent the brand in-store and in the local market; support social media engagement.
• Operate POS accurately and maintain cash wrap organization.
• Promote gift cards and collect customer contact details where permitted.
• Receive, process, and organize shipments; report discrepancies.
• Maintain stock levels and visually merchandise the floor.
• Support sales floor activities and respond to customer requests.
• Maintain housekeeping and follow Loss Prevention guidelines.

Skills

Retail experience

Cash handling

POS systems

Mobile POS

iPad familiarity

English proficiency

Customer service

Tools

POS systems

Mobile POS

iPad

Job description

Coach seeks a Sales Support Associate to help drive store success with warm, professional customer interactions and efficient cash wrap. You will assist with stock, shipments, and merchandising while upholding brand standards in a luxury retail setting.

The role requires strong English communication, 1+ year retail experience, and solid familiarity with POS systems and basic computer tasks. Flexibility for peak periods and weekends is expected.