Luxury Retail Sales Support Specialist - Flexible Schedule

kate spade new york; New York (NY); On-site; CAD 33,000 - 43,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate to help drive store performance and ensure a smooth customer experience. You will greet clients warmly, provide personalized assistance, and operate the POS with accuracy while maintaining an organized cash wrap and sales floor.

The role involves processing shipments, replenishing stock, and upholding merchandising standards to support the brand. Ideal candidates have retail or cashier experience, strong English communication, and the ability to

Qualifications

• 1+ years of retail or cashier experience required.
• Knowledge of fashion trends and luxury retail environment is a plus.
• Strong English language proficiency.

Responsibilities

• Greet clients with warmth and professionalism and provide personalized assistance.
• Serve as brand ambassador and support social media engagement.
• Operate POS accurately and maintain cash wrap organization.
• Suggest add-on products, promote gift cards, and collect customer data where allowed.
• Receive, process, and organize shipments and transfers; report discrepancies.

Skills

Customer service

Cash handling

Communication

Attention to detail

Multitasking

Tools

POS system

iPad/laptop

Walkie talkie

Job description

Coach is seeking a Sales Support Associate to help drive store performance and ensure a smooth customer experience. You will greet clients warmly, provide personalized assistance, and operate the POS with accuracy while maintaining an organized cash wrap and sales floor.

The role involves processing shipments, replenishing stock, and upholding merchandising standards to support the brand. Ideal candidates have retail or cashier experience, strong English communication, and the ability to