Luxury Retail Sales Support – Flexible Schedule

kate spade new york; Short Hills (NJ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid parental leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is hiring a Sales Support Associate in a luxury retail setting. You will warmly welcome clients, manage the cash wrap, assist with stock and merchandise, and help ensure a smooth flow from receipt of product to sale.

You will also support visual merchandising and stockroom maintenance in a fast-paced environment. You should have prior retail experience, strong English, and excellent communication skills.

Qualifications

• 1+ of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment. A combination of education and experience will be considered
• Possesses current knowledge of fashion trends and competition in the marketplace.
• Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Customer service

Cash handling

Stock management

Merchandising

English proficiency

Tools

POS systems

iPad

Laptop

Mobile POS

Job description

Coach is hiring a Sales Support Associate in a luxury retail setting. You will warmly welcome clients, manage the cash wrap, assist with stock and merchandise, and help ensure a smooth flow from receipt of product to sale.

You will also support visual merchandising and stockroom maintenance in a fast-paced environment. You should have prior retail experience, strong English, and excellent communication skills.