Flexible Retail Sales & Merchandising Associate

storesalesassociate; Cleveland (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

Citi Trends is a popular value-priced urban apparel retailer operating in Cleveland. We are seeking a Store Sales Associate to support daily operations and provide friendly, efficient checkout service.

The role focuses on merchandising, customer assistance, accurate cash handling, and enforcing store policies. Candidates should be reliable, professional, and capable of multitasking in a fast-paced environment.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform basic math calculations such as addition, subtraction, multiplication, and percentages.

Responsibilities

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional, neat appearance, including wearing a name tag
• Assists management in merchandising sales floor according to stock level.
• Assists management with any tasks requested per company policy.
• Explains our exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Skills

Excellent communication

Organizational skills

Flexible schedule

Customer service

Cash handling

Education

High school diploma or equivalent

Job description

Citi Trends is a popular value-priced urban apparel retailer operating in Cleveland. We are seeking a Store Sales Associate to support daily operations and provide friendly, efficient checkout service.

The role focuses on merchandising, customer assistance, accurate cash handling, and enforcing store policies. Candidates should be reliable, professional, and capable of multitasking in a fast-paced environment.