Customer-Focused Retail Sales Associate

storesalesassociate; Wilmington (DE); On-site; USD 26,000 - 34,000; Full time

Job summary

Citi Trends is seeking a Store Sales Associate to join our team in a value-priced urban apparel environment. The role focuses on delivering friendly service and accurate transactions while supporting daily store operations.

Responsibilities include cashiering, pricing changes, merchandising, and loss-prevention tasks, with a need for professionalism and a neat appearance. Flexibility for scheduling is required to cover nights and weekends.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform basic math calculations and percentages.
• Strong customer service and loss prevention awareness.

Responsibilities

• Process freight and assist with price changes/markdowns.
• Balance the register and handle transactions according to policy.
• Explain exchange/refund policies to customers.
• Assist management with merchandising and floor maintenance.
• Support loss prevention and report incidents as required.
• Provide professional customer service and greet shoppers.

Skills

Communication

Organizational skills

Cash handling

Customer service

Education

High school diploma or equivalent

Job description

Citi Trends is seeking a Store Sales Associate to join our team in a value-priced urban apparel environment. The role focuses on delivering friendly service and accurate transactions while supporting daily store operations.

Responsibilities include cashiering, pricing changes, merchandising, and loss-prevention tasks, with a need for professionalism and a neat appearance. Flexibility for scheduling is required to cover nights and weekends.