Retail Sales Associate - Customer Service & Merchandising

storesalesassociate; Baltimore (MD); On-site; USD 28,000 - 34,000; Full time

Job summary

Citi Trends is actively seeking a Store Sales Associate to join our team. The role focuses on delivering excellent customer service, processing sales, and maintaining store operations at a value-priced urban apparel retailer.

Excellent communication and flexible scheduling are important as shifts may include nights and weekends. Responsibilities include assisting with price changes, merchandising, loss prevention, and ensuring accurate cash handling.

Qualifications

• Excellent communication and organizational skills.
• Flexible schedule including nights and weekends.
• Ability to perform mathematical calculations (addition, subtraction, multiplication, division, and percentages).

Responsibilities

• Process freight and assist with price changes/markdowns.
• Balance the register and handle payments per policy.
• Provide courteous customer service and greet shoppers.
• Explain exchange/refund policies at checkout.
• Assist management with merchandising and stock levels.
• Support loss prevention efforts and report incidents of theft.
• Maintain store cleanliness and follow fitting room policies.
• Wear a name tag and maintain a professional appearance.

Skills

Excellent communication

Organizational skills

Flexibility (nights/weekends)

Mathematical calculations

Education

High school diploma or equivalent

Job description

Citi Trends is actively seeking a Store Sales Associate to join our team. The role focuses on delivering excellent customer service, processing sales, and maintaining store operations at a value-priced urban apparel retailer.

Excellent communication and flexible scheduling are important as shifts may include nights and weekends. Responsibilities include assisting with price changes, merchandising, loss prevention, and ensuring accurate cash handling.