Flexible Retail Sales & Customer Experience Associate

storesalesassociate; Oxon Hill (MD); On-site; USD 24,000 - 32,000; Full time

Job summary

Citi Trends is seeking a dedicated Store Sales Associate to join our team. You will assist with freight processing, price changes, and daily cash handling while delivering friendly customer service.

Responsibilities include keeping the sales floor well merchandized, following safety procedures, and supporting management with loss prevention and returns. The ideal candidate has strong communication skills and a flexible schedule, including nights and weekends.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform basic math calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Processing freight
• Assisting with the taking price changes/markdowns
• Balances his/her register according to company policy
• Calls out prices for customer when ringing register transaction
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
• Follows all safety procedures
• Must keep a professional neat appearance including wearing a name tag
• Assists management in merchandising sales floor according to stock level
• Assists management with any tasks requested per company policy
• Explains our exchange/refund policies to customers after transactions
• Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies

Skills

Communication

Organizational skills

Education

High school diploma or equivalent

Job description

Citi Trends is seeking a dedicated Store Sales Associate to join our team. You will assist with freight processing, price changes, and daily cash handling while delivering friendly customer service.

Responsibilities include keeping the sales floor well merchandized, following safety procedures, and supporting management with loss prevention and returns. The ideal candidate has strong communication skills and a flexible schedule, including nights and weekends.