Flexible Retail Sales Associate - Luxury Fashion

Tapestry, Inc.; Howell (MI); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach in Howell, MI is seeking a Sales Support Associate to welcome clients, process transactions, and maintain a pristine sales floor. You will ensure smooth stock flow from receipt through the point of sale, delivering personalized service in a luxury environment.

The role requires retail experience, fashion awareness, and strong English communication. You’ll work in a fast-paced store with a focus on accuracy, brand representation, and high customer satisfaction.

Qualifications

• 1+ year of previous retail experience (cashier/stock), preferably in a luxury retail service environment.
• Knowledge of fashion trends and competition in the marketplace.
• Knowledge of cash register systems, basic computer skills (iPad/laptop, Mobile POS and Internet).
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add‑on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Cash handling

Customer service

English proficiency

POS systems

Tools

POS terminals

Mobile POS

iPad/Laptop

Job description

Coach in Howell, MI is seeking a Sales Support Associate to welcome clients, process transactions, and maintain a pristine sales floor. You will ensure smooth stock flow from receipt through the point of sale, delivering personalized service in a luxury environment.

The role requires retail experience, fashion awareness, and strong English communication. You’ll work in a fast-paced store with a focus on accuracy, brand representation, and high customer satisfaction.