Luxury Retail Sales Support – Flexible Schedule

Coach

Novi (MI)

On-site

USD 21,000 - 28,000

Full time

11 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate in Novi, MI. The role focuses on warm, professional client engagement, efficient POS handling, and maintaining an organized sales floor to support store operations.

You will assist with stock, shipments, and merchandising while delivering exceptional service to luxury clientele. Ideal candidates have retail experience, strong fashion awareness, and excellent English communication.

Qualifications

1+ of previous retail experience, preferably luxury retail service.
Knowledge of fashion trends and competition in the marketplace.
Strong communication and customer service skills.
Excellent English language proficiency.

Responsibilities

Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
Operate POS accurately and maintain cash wrap organization; handle cash and media per policy.
Suggest add-ons, promote gift cards, and capture customer information where permitted.
Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
Maintain stock levels, replenish the sales floor, and execute visual merchandising updates.