Luxury Retail Sales Associate

Tapestry, Inc.; Michigan City (IN); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate to help drive store success and deliver exceptional customer service. You will welcome clients, assist with product questions, operate the POS system, and maintain an organized sales floor and stockroom. The role requires flexibility for nights, weekends, and peak periods.

Ideal candidates have 1+ year in retail, strong English communication, and knowledge of fashion trends. Training and a supportive team environment are provided.

Qualifications

• 1+ year of retail experience, preferably luxury retail service.
• Excellent communication and customer service skills.
• Ability to operate POS, cash wrap, and basic computer tasks.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Operate POS accurately and maintain cash wrap organization.
• Receive, process, and organize shipments; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels and replenish sales floor; assist with visual merchandising updates.
• Support sales floor activities and respond to customer requests.

Skills

Retail experience

Customer service

Cash handling

POS systems

English proficiency

Job description

Coach is seeking a Sales Support Associate to help drive store success and deliver exceptional customer service. You will welcome clients, assist with product questions, operate the POS system, and maintain an organized sales floor and stockroom. The role requires flexibility for nights, weekends, and peak periods.

Ideal candidates have 1+ year in retail, strong English communication, and knowledge of fashion trends. Training and a supportive team environment are provided.