Flexible Retail Manager — Lead & Grow Teams

Carter's Retail Inc.; Grand Rapids (MI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health benefits

Mental health benefits

30% discount on our brands

Referral bonuses

Education Advance You program

Paid time off

Holidays

Parental leave

Adoption assistance

Charitable matching gifts

Professional and personal development

Job summary

Carter’s Retail Inc. in Grand Rapids, MI is seeking an Assistant Store Manager to lead the sales floor and support the Store Manager in building a welcoming, high-energy team.

You’ll coach associates, ensure excellent customer service, and help execute merchandising and daily operations. The ideal candidate has at least 1 year of retail or related management experience, a high school diploma or GED, strong communication, and proficiency with Outlook and Excel.

Qualifications

• Minimum of 1 year of retail or related management experience.
• A high school diploma or GED.
• Proficient with computer technology (Outlook, Excel) and store systems.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor
• Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits
• Foster a positive, safe, and inclusive environment for employees and customers
• Consistently model service standards and omnichannel experience while coaching others to success
• Effectively analyze the business and take necessary action to improve results by communicating and driving Key Performance Indicators (KPIs) with the team
• Build customer loyalty through Company sponsored programs, including credit
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team
• Recognize exceptional performance and redirect employees when needed
• Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement
• Reduce loss through a consistent level of customer service, education, and operational controls

Skills

Leadership

Customer engagement

Communication

Team coaching

Time management

Education

High school diploma or GED

Tools

Outlook

Excel

Web navigation

Job description

Carter’s Retail Inc. in Grand Rapids, MI is seeking an Assistant Store Manager to lead the sales floor and support the Store Manager in building a welcoming, high-energy team.

You’ll coach associates, ensure excellent customer service, and help execute merchandising and daily operations. The ideal candidate has at least 1 year of retail or related management experience, a high school diploma or GED, strong communication, and proficiency with Outlook and Excel.