Assistant Store Manager - Guest Experience Leader

Carters; Grand Rapids (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

30% employee discount

Health benefits

Job summary

Carter's in Grand Rapids, MI is seeking an Assistant Store Manager to lead a busy apparel store for babies and young children. You will coach a team, ensure a welcoming customer experience, and drive sales and KPIs on the floor.

This role requires adapting to changing needs and supporting cross-functional initiatives with the store leadership team. Join Carter's commitment to growth, inclusive culture, and development programs.

Qualifications

• 1+ year of retail or related management experience.
• High school diploma or GED.
• Ability to lift 40 pounds and stand for long periods.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers and assist with product styles, features and benefits.
• Assist the Store Manager in recruiting, hiring, training, and development of store team.
• Analyze business and drive KPIs with the team.

Skills

Leadership

Customer engagement

Communication skills

Technology skills

Retail management

Education

High school diploma or GED

Tools

Outlook

Excel

Web navigation

Job description

Carter's in Grand Rapids, MI is seeking an Assistant Store Manager to lead a busy apparel store for babies and young children. You will coach a team, ensure a welcoming customer experience, and drive sales and KPIs on the floor.

This role requires adapting to changing needs and supporting cross-functional initiatives with the store leadership team. Join Carter's commitment to growth, inclusive culture, and development programs.