Customer-Driven Retail Leader — Assistant Store Manager

Carter's Inc.; Missouri; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health benefits

Mental health benefits

Brand discount

Referral bonuses

PTO

Holidays

Parental leave

Adoption assistance

GED tuition-free

ESL language learning

Training and development

Job summary

Carter’s Inc. is seeking an Assistant Store Manager in Missouri to lead a team, deliver exceptional customer experiences, and drive sales KPIs. You’ll coach staff, handle recruiting, and ensure store operations meet brand standards.

Join a supportive team with growth opportunities, flexible schedules, and a strong emphasis on inclusion, training, and employee development across our baby and children's brands.

Qualifications

• Minimum of 1 year of retail or related management experience.
• High school diploma or GED.
• Ability to lift 40 pounds and stand for extended periods.
• Open availability including days, nights, weekends and holidays.

Responsibilities

• Execute workforce management to ensure customer focus on the sales floor.
• Welcome customers and help with product styles, features and benefits.
• Foster a positive, safe and inclusive environment for employees and customers.
• Model service standards and omnichannel experience while coaching others to success.
• Analyze the business and drive KPIs with the team to improve results.
• Build customer loyalty through company programs, including credit.
• Assist the Store Manager with recruiting, hiring, and development of staff.
• Recognize exceptional performance and redirect as needed.
• Plan, track, and report tasks and financial results using company tools.
• Partner with the Store Manager on merchandising standards and promotions.
• Reduce loss through strong customer service and operational controls.

Skills

Leadership

Customer engagement

Communication skills

Outlook & Excel

Team coaching

Education

High school diploma or GED

Tools

POS systems

Job description

Carter’s Inc. is seeking an Assistant Store Manager in Missouri to lead a team, deliver exceptional customer experiences, and drive sales KPIs. You’ll coach staff, handle recruiting, and ensure store operations meet brand standards.

Join a supportive team with growth opportunities, flexible schedules, and a strong emphasis on inclusion, training, and employee development across our baby and children's brands.