Flexible-Hours Shortage Control Associate

Burlington Stores; Springfield (MA); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Associate discount

Flexible hours

Training & development opportunities

Medical coverage

401(k) plan

Job summary

Burlington Stores in Springfield, MA is seeking a Part-Time Shortage Control Associate to help maintain a secure shopping environment and deliver excellent customer service. You will monitor entrances and high-risk areas, greet customers, and report theft incidents to the Manager on Duty, while upholding safety standards and Burlington's values.

The role emphasizes attention to loss prevention, teamwork with store leadership, and training associates on shortage reduction programs.

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention or Operations.
• Ability to stand and walk for extended periods and monitor the store environment.
• Ability to maintain confidentiality and work in a fast-paced environment.

Responsibilities

• Monitor entrances/exits and high-risk areas to deter theft.
• Greet customers with a warm, confident greeting.
• Identify and report theft incidents to Manager on Duty.
• Assist with shortage reduction programs and training.
• Maintain professional appearance and follow safety standards.

Skills

Customer service

Hospitality

Retail

Asset Protection

Loss Prevention

Operations

Job description

Burlington Stores in Springfield, MA is seeking a Part-Time Shortage Control Associate to help maintain a secure shopping environment and deliver excellent customer service. You will monitor entrances and high-risk areas, greet customers, and report theft incidents to the Manager on Duty, while upholding safety standards and Burlington's values.

The role emphasizes attention to loss prevention, teamwork with store leadership, and training associates on shortage reduction programs.