Flexible Front Desk & Visitor Services Specialist

Harmony Village of Warren; Warren (MI); On-site; USD 21,000 - 26,000; Part time

Job summary

Harmony Village of Warren is seeking a flexible receptionist to greet visitors, answer phones, direct calls, and check in residents, staff and families according to Covid policies. This position covers mornings and afternoons in a friendly, professional manner.

The role requires a high school diploma or equivalent, exceptional customer service, and excellent telephone etiquette. You will maintain directories, assist with inquiries, and support staff while upholding privacy and safety standards.

Qualifications

• Exceptional customer service skills and telephone etiquette.
• Minimum high school diploma or equivalent.

Responsibilities

• Greet visitors and direct calls to the appropriate staff.
• Answer the telephone in a professional manner.
• Check in visitors, staff and family according to policy.
• Maintain current resident and staff directories.
• Accept job applications and forward to the proper department.
• Adhere to Covid policies and privacy rules.

Skills

Customer service

Telephone etiquette

Communication skills

Education

High school diploma or equivalent

Job description

Harmony Village of Warren is seeking a flexible receptionist to greet visitors, answer phones, direct calls, and check in residents, staff and families according to Covid policies. This position covers mornings and afternoons in a friendly, professional manner.

The role requires a high school diploma or equivalent, exceptional customer service, and excellent telephone etiquette. You will maintain directories, assist with inquiries, and support staff while upholding privacy and safety standards.