Front Desk Medical Receptionist – Flexible Schedule

Talentify; Mooresville (NC); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Free uniforms

Vision insurance

Dental insurance

401(k)

401(k) matching

Bonus based on performance

Training & development

Flexible scheduling

Paid time off

Job summary

American Family Care (AFC) is seeking a friendly, detail-oriented medical receptionist to accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records. You will help maintain patient flow and ensure a positive patient experience at each visit.

Responsibilities include greeting patients, obtaining documents, registering and updating records, handling payments, and supporting follow-up appointments with professional phone manners.

Qualifications

• High School graduate or equivalent.
• Previous medical clerical experience preferred.
• Basic computer knowledge (Microsoft Office).
• Accuracy and detail orientation.
• Positive customer service skills.
• Well-groomed appearance.
• Clear and articulate phone mannerisms.

Responsibilities

• Open the clinic for opening by reviewing the facility and systems and preparing registration packets.
• Greet patients and obtain insurance and identification documents.
• Register and update patient records; verify insurance and handle check-out.
• Determine and process patient payments and address billing issues.
• Provide excellent customer service and assist with follow-up appointments.
• Balance daily charges against system reports.
• Complete closing procedures and cash control.
• Maintain complete and accurate documentation.
• Other duties as assigned.

Skills

Customer service

Communication

Attention to detail

Professional appearance

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

American Family Care (AFC) is seeking a friendly, detail-oriented medical receptionist to accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records. You will help maintain patient flow and ensure a positive patient experience at each visit.

Responsibilities include greeting patients, obtaining documents, registering and updating records, handling payments, and supporting follow-up appointments with professional phone manners.