Flexible Front Desk & Guest Experience Specialist

Island-Hospitality-Management; San Jose (CA); Sur place; USD 25 000 - 39 000; Plein temps

Avantages offerts par ce poste

Healthcare

HSA/FSA plans

PTO and Vacation Time

401(k) Retirement plan

Employee discounts

Résumé du poste

Island Hospitality Management in California seeks a Front Desk Agent to manage check-in/check-out, assist guests and vendors, and maintain a welcoming front desk. You will need professionalism, courtesy, and strong communication in a fast-paced environment.

Flexible scheduling may be required as guest occupancy varies. Island Hospitality offers a rewarding benefits package and opportunities for growth within the company.

Qualifications

• Experience in hotel front desk or guest services.
• Excellent communication and interpersonal skills.
• Ability to handle busy, high-pressure situations with composure.
• Professionalism and courteous demeanor with guests and vendors.

Responsabilités

• Check-in/Check-out hotel guests.
• Process payments according to hotel requirements.
• Provide information and assistance to guests and vendors.
• Prepare reports during each shift for management.

Connaissances

Front desk operations

Guest service

Communication skills

Team player

Outils

POS systems

Cash handling

Description du poste

Island Hospitality Management in California seeks a Front Desk Agent to manage check-in/check-out, assist guests and vendors, and maintain a welcoming front desk. You will need professionalism, courtesy, and strong communication in a fast-paced environment.

Flexible scheduling may be required as guest occupancy varies. Island Hospitality offers a rewarding benefits package and opportunities for growth within the company.