Welcoming Fitness Front Desk Associate – Flexible Hours

Paycom; Bradenton (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

Planet Fitness is seeking a Front Desk Associate to be the first point of contact for members and guests. You will deliver exceptional customer service, help with membership questions, and ensure a clean, welcoming club environment.

Responsibilities include checking in members, handling billing and renewals, and assisting with membership options. You will also promote services and maintain a tidy reception area while collaborating with the team to meet club goals.

Qualifications

• Customer service experience is preferred.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• High school diploma or equivalent required.

Responsibilities

• Greet members and guests with a friendly, professional demeanor.
• Assist with membership inquiries, policies, and services.
• Check-in members, handle billing and renewals, and process transactions.
• Keep front desk and surrounding areas organized, clean, and well-presented.
• Support membership sales and promote additional services as appropriate.

Skills

Customer service

Communication

Interpersonal skills

Positive attitude

Multitasking

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

Planet Fitness is seeking a Front Desk Associate to be the first point of contact for members and guests. You will deliver exceptional customer service, help with membership questions, and ensure a clean, welcoming club environment.

Responsibilities include checking in members, handling billing and renewals, and assisting with membership options. You will also promote services and maintain a tidy reception area while collaborating with the team to meet club goals.