Flexible Bank Teller | Frontline Customer Champion

OneGroup; Vermont; On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401K with match

Pension plan

Tuition reimbursement

Banking discounts

Paid holidays

Paid vacation

Job summary

Community Financial System, Inc. (CFSI) is seeking a Teller to provide welcoming, accurate banking service and handle routine transactions with cash accuracy. The role includes guiding customers to digital tools and referring complex needs to specialists.

Travel to multiple branch locations is required to support staffing and service levels. The position emphasizes security, compliance, and a positive customer experience, with opportunities for professional development and advancement within the

Qualifications

• High School Diploma or GED is required.
• Complete internal teller and product training.
• Attend a 5–7 day initial training program; travel expenses covered.
• Reliable transportation is required.

Responsibilities

• Process deposits, withdrawals, payments, and check cashing with identity verification and funds availability.
• Educate customers on digital banking tools and self-service options.
• Escalate complex issues and support branch operations and lobby management.
• Assist with routine inquiries and guide customers to appropriate team members.

Skills

Interpersonal skills

Communication skills

Attention to detail

Math skills

Confidentiality

Adaptability

Customer needs assessment

Professionalism

Education

High School Diploma or GED

Ability to complete internal teller training

Attendance at 5–7 day training with travel reimbursement

Reliable transportation

Job description

Community Financial System, Inc. (CFSI) is seeking a Teller to provide welcoming, accurate banking service and handle routine transactions with cash accuracy. The role includes guiding customers to digital tools and referring complex needs to specialists.

Travel to multiple branch locations is required to support staffing and service levels. The position emphasizes security, compliance, and a positive customer experience, with opportunities for professional development and advancement within the