Customer-Focused Teller: Friendly Frontline Banking

OneGroup; Village of Valatie (NY); On-site; USD 23,000 - 30,000; Part time

Benefits offered by this job

11 paid holidays

Paid vacation

Medical, Vision & Dental insurance

401K with generous match

Pension

Job summary

Community Financial System, Inc. (CFSI) is seeking a Teller to deliver friendly, accurate banking services at our branch. You will process routine transactions, verify identities, and guide customers through digital banking tools, while identifying opportunities to refer complex needs to specialists.

Join a team focused on exceptional service, risk awareness, and operational integrity, with travel to training locations as needed and opportunities for development in a diverse workplace.

Qualifications

• High school diploma or GED required.
• Ability to attend internal teller and product training; travel may be required.
• Reliable transportation.
• 18 years of age or older.

Responsibilities

• Serve as welcoming first point of contact and provide friendly, accurate service.
• Process deposits, withdrawals, payments, and check cashing with verification of identity and funds.
• Educate customers on digital banking tools and self-service options.
• Refer complex needs to specialists and support lobby management.
• Answer inquiries by phone and direct customers per bank standards.

Skills

Interpersonal skills

Active listening

Communication skills

Attention to detail

Math skills

Discretion

Digital literacy

Education

High School Diploma or GED

Tools

Banking systems

Office software

Job description

Community Financial System, Inc. (CFSI) is seeking a Teller to deliver friendly, accurate banking services at our branch. You will process routine transactions, verify identities, and guide customers through digital banking tools, while identifying opportunities to refer complex needs to specialists.

Join a team focused on exceptional service, risk awareness, and operational integrity, with travel to training locations as needed and opportunities for development in a diverse workplace.