Frontline Banking Specialist — Customer Experience

Coca-Cola Beverages Northeast; City of Oneida (NY); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

11 paid holidays

Paid vacation

Medical insurance

Vision & Dental insurance

401K with generous match

Pension

Tuition Reimbursement

Banking discounts

Job summary

Community Financial System, Inc. (CFSI) is seeking a Teller to join our branch team. You will welcome customers, process routine transactions, and guide clients to digital banking tools, while upholding security, KYC, and cash controls.

The role emphasizes accuracy, strong service, and collaborative teamwork. The position supports branch operations and requires the ability to travel to nearby branches for staffing and training as needed.

Qualifications

• Excellent interpersonal, listening, and communication skills.
• Strong attention to detail with accurate math and data entry.
• Ability to follow procedures and maintain confidentiality.

Responsibilities

• Serve as a welcoming first point of contact for customers entering the branch.
• Process routine financial transactions (deposits, withdrawals, payments, cashing checks) with accuracy.
• Educate customers on digital banking tools and self-service options.

Skills

Interpersonal skills

Attention to detail

Math proficiency

Communication skills

Adaptability

Customer service

Education

High School Diploma or GED

Tools

Computers & banking systems

Job description

Community Financial System, Inc. (CFSI) is seeking a Teller to join our branch team. You will welcome customers, process routine transactions, and guide clients to digital banking tools, while upholding security, KYC, and cash controls.

The role emphasizes accuracy, strong service, and collaborative teamwork. The position supports branch operations and requires the ability to travel to nearby branches for staffing and training as needed.