Customer-Centric Teller | Frontline Bank Specialist

OneGroup; Bedford (NH); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

11 paid holidays

Paid vacation

Medical insurance

Vision & Dental insurance

401K with generous match

Pension

Tuition Reimbursement

Banking discounts

Job summary

Community Financial System, Inc. (CFSI) is seeking a Teller to serve as a welcoming frontline representative in a busy bank branch.

You will handle deposits, withdrawals, payments, and check cashing with accuracy, verify customer identity, and guide clients to digital banking tools while maintaining security standards. The role emphasizes customer experience, needs-based conversations, and collaboration with team members to meet branch goals.

Qualifications

• High School Diploma or GED required.
• Ability to complete internal teller and product training.
• Willingness to travel for training as needed.
• Reliable transportation.

Responsibilities

• Process routine financial transactions (deposits, withdrawals, payments, check cashing) with accuracy.
• Provide friendly, accurate, and efficient service while verifying customer identity and funds.
• Educate customers on digital banking tools and self-service options.
• Escalate complex issues and collaborate with branch teams for solutions.
• Maintain cash drawer balance and adhere to security procedures.
• Support branch operations and customer flow during busy periods.

Skills

Interpersonal communication

Attention to detail

Cash handling

Confidentiality

Adaptive to new tools

Education

High School Diploma or GED

Tools

Banking systems

Computer literacy

Job description

Community Financial System, Inc. (CFSI) is seeking a Teller to serve as a welcoming frontline representative in a busy bank branch.

You will handle deposits, withdrawals, payments, and check cashing with accuracy, verify customer identity, and guide clients to digital banking tools while maintaining security standards. The role emphasizes customer experience, needs-based conversations, and collaboration with team members to meet branch goals.