Fleet Service Cycle Coordinator

Merchants Automotive Group; Hooksett (NH); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Merchants Fleet is seeking a Specialist, Service Cycle Administrator in Hooksett, NH. You will coordinate the service lifecycle from work approval to completion, ensuring accurate data, timely updates, and smooth workflows to maximize fleet availability and uptime across the fleet.

The role requires exceptional organization, the ability to manage multiple tasks, and strong written and verbal communication with vendors and internal teams.

Qualifications

• 12 years of administrative experience (fleet operations, logistics, or service coordination preferred).
• Experience working with vendors and handling data entry in an operational setting is a plus.

Responsibilities

• Create and manage service work orders with precision, ensuring all details are accurate and up to date
• Track service progress daily and communicate status updates to internal teams
• Coordinate with vendors to confirm scheduling, documentation, and approvals
• Review invoices, estimates, and completion records for accuracy before approval

Skills

Organizational skills

Multitasking

Written communication

Verbal communication

Tools

Microsoft Excel

Microsoft Office

Job description

Merchants Fleet is seeking a Specialist, Service Cycle Administrator in Hooksett, NH. You will coordinate the service lifecycle from work approval to completion, ensuring accurate data, timely updates, and smooth workflows to maximize fleet availability and uptime across the fleet.

The role requires exceptional organization, the ability to manage multiple tasks, and strong written and verbal communication with vendors and internal teams.