Fleet Service Advisor & Growth Specialist

KODIAK Construction Recruiting & Staffing; Indianapolis (IN); On-site; USD 50,000 - 70,000; Full time

Job summary

Kodiak Labor Solutions in Indianapolis, IN is seeking a Fleet Service Advisor / Sales Associate to be the main contact between MEP Fleet Care customers and the shop, handling estimates, repair orders, and customer updates.

You will advise on services, coordinate 27-point inspections, schedule vehicles, and help grow the shop’s fleet book by maintaining relationships with light- and medium-duty customers. This on-site role also handles parts coordination to keep vehicles moving.

Responsibilities

• Write complete and accurate estimates and repair orders, including labor, parts, shop supplies, customer approvals, and purchase-order information.
• Review every estimate and repair order carefully before finalizing to avoid missed charges or billing discrepancies.
• Communicate with customers on vehicle status, needed repairs, pricing, and expected completion times.
• Coordinate the 27-point inspection and preventive maintenance process on each fleet vehicle serviced.
• Schedule and prioritize incoming vehicles with the shop team to meet customer turnaround expectations.
• Explain mechanical, protective, and aftermarket service options (e.g., PM services, DOT inspections, graphics/wraps, undercoating, GPS) accurately to customers.
• Assist in receiving, identifying, and distributing incoming parts to technicians, and process returns for incorrect, unused, damaged, or warranty parts in a timely manner.

Job description

Kodiak Labor Solutions in Indianapolis, IN is seeking a Fleet Service Advisor / Sales Associate to be the main contact between MEP Fleet Care customers and the shop, handling estimates, repair orders, and customer updates.

You will advise on services, coordinate 27-point inspections, schedule vehicles, and help grow the shop’s fleet book by maintaining relationships with light- and medium-duty customers. This on-site role also handles parts coordination to keep vehicles moving.