Mechanical Service Advisor - Fleet Repair Liaison (Remote)

Rippling, Inc.; Campbell (CA); Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive pay with equity

Medical, dental, and vision coverage

Flexible PTO and company holidays

Remote-friendly setup with home office

Learning and development budget

Wellness stipend

Paid parental leave

Job summary

ServiceUp is hiring Mechanical Service Advisors to bridge fleets and repair shops. You’ll oversee the repair lifecycle, verify repairs, document details, and ensure transparency, accuracy, and fair pricing.

Ideal candidates have 2–5 years of service-advising experience, familiarity with multiple estimating softwares and communication platforms, and FMC experience is a plus. We offer remote-friendly work, competitive pay with equity, and strong learning opportunities.

Qualifications

• 2–5 years of SA experience.
• Experience in multiple estimating softwares and communication platforms.
• FMC experience (preferred but not required).

Responsibilities

• Be the customers advocate to ensure proper repairs
• Guide shops through repair process
• Document and communicate all information

Skills

SA experience

Estimating software

Communication tools

FMC experience

Job description

ServiceUp is hiring Mechanical Service Advisors to bridge fleets and repair shops. You’ll oversee the repair lifecycle, verify repairs, document details, and ensure transparency, accuracy, and fair pricing.

Ideal candidates have 2–5 years of service-advising experience, familiarity with multiple estimating softwares and communication platforms, and FMC experience is a plus. We offer remote-friendly work, competitive pay with equity, and strong learning opportunities.